Is Ferren a software product?
No. You're buying an advisory and execution relationship: a 90-day plan built on an assessment of your business, and ongoing guidance to carry it out. The Ferren operating system and its AI agents support the work, and the operating system is included in the service, not sold separately.
What does the monthly service cover?
Running and maintaining the system, ongoing guidance from your specialist, an agreed list of improvements within capacity, and new 90-day plans as your business grows. Small refinements fit within the service.
What isn't covered?
Substantial integrations and software projects need their own scope and approval, and any additional work is scoped and approved before it's charged. There's no unlimited customization or capacity. Publishing a website, forms and hosting are agreed separately.
How much does it cost?
We don't publish prices. We go through pricing in a first conversation about your business and your goals.
Who pays for AI model usage?
You do, directly with the provider and separately from Ferren's fees. If a task needs a premium model, we raise it with you rather than paying for it quietly.
Can you guarantee results?
No. There's no guaranteed result. Progress is recorded plainly: achieved, progressing, not adopted, insufficient evidence, changed direction or stopped.
Who owns our records?
You do. Your business information and deliverables are yours, and an agreed export is preserved. Patient records, tax returns and identifiers, privileged matters and payment credentials stay out until a specific use is qualified and agreed.
Do you work outside Arkansas?
Yes. Ferren is based in St. Joe, Arkansas, and works with clients nationwide by video call.